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Adobe Pro DC for BSPH Faculty and Staff

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Who Is Eligible for a License:  Acrobat Pro DC is available at no charge to full-time faulty and staff of the BSPH.  Students, part-time, temporary, and casual employees are not covered however and regrettably, the software isn’t available at a discounted rate through the University.  Should an ineligible person in your department/office have need of an Acrobat Pro DC License, they will need to purchase directly from Adobe, not via JHSPH or University IT.   

What a BSPH Acrobat Pro License Provides: 

  • Use of the Acrobat Pro DC service, allowing for creation and editing of PDF documents from anywhere, on any device.

  • Use of the desktop application AND/OR Acrobat Pro DC in the Cloud (the web browser-based version of the application)

  • Ability to activate and use the software on two computers, simultaneously.   This model supports the installation and use of Acrobat Pro DC on an onsite, JHSPH networked computer, as well as an installation to an offsite, remote work computer.  Software is activated for use when the client signs in with the Adobe ID issued by BSPH IT.

What is NOT included in the BSPH Enterprise License:

  • The JHSPH agreement does not include Adobe Creative Cloud.  Creative Cloud is a suite of applications (https://www.adobe.com/creativecloud.html) including Photoshop, InDesign and other graphic design applications. 

  • Creative Cloud is purchased independently of BSPH IT, and is a subscription that must be renewed annually by the purchaser/department.   BSPH IT has no insight or management access to licenses outside the ones managed through the Acrobat Pro DC agreement.

 

How to Get a License

  1. Administrators, managers or even the staff member themselves opens a ticket using the General Help Request choosing Need a New Service? including the name and JHED ID of the person to be provisioned for Acrobat Pro DC.  Note: If the Administrator isn’t submitting the ticket, we’ll cc: them for awareness that the request was made.

  2. The Client Services team will confirm eligibility (full-time faculty/staff), and once verified, will create an Adobe ID, sending activation and sign on information directly to the new Acrobat Pro DC user.   If the application isn’t already installed on their computer, the Help Desk team will also share information on how to download, install and sign in to activate and use the software.   

The steps are easy to follow and shouldn’t require any one-on-on assistance from the Help Desk team, allowing new users to pick a time convenient for them to install and activate Acrobat.  The team of course, is available to help if the client runs into issues.

Resources:

 https://my.jhsph.edu/Offices/InformationTechnology/ComputerSupport/SoftwareSupport/AdobeAcrobat/Pages/default.aspx

https://my.jhsph.edu/Offices/InformationTechnology/forms/Help_Request.aspx

Contacts:

BSPH  IT Help Desk: 410-955-3781 

Related Links:

  

 

We are always working to provide our faculty with current precise content. If you have brief suggestions to help us improve this page please comment below. For more extensive modifications please connect with us at BSPH.research@jhu.edu.