Payment Options for Research Participants

Greenphire ClinCard:

The ClinCard is a reloadable debit card managed by a company called Greenphire. The card can be provided as a physical card or a virtual card. When a visit is completed, funds will be approved and loaded onto your card, usually within two days. You may use this card at any store that accepts credit cards or you can use a bank machine to remove cash (there may be fees drawn against the balance of the card for cash withdrawals).

Training: https://lms14.learnshare.com/images/brand/89/JHU-LS/FF/FF-3970341-091222.pdf

Info Sheet: https://www.hopkinsmedicine.org/institutional_review_board/guidelines_policies/guidelines/greenphire_clincard_information_sheet.pdf

Greenphire ClinCard:

The ClinCard is a reloadable debit card managed by a company called Greenphire. The card can be provided as a physical card or a virtual card. When a visit is completed, funds will be approved and loaded onto your card, usually within two days. You may use this card at any store that accepts credit cards or you can use a bank machine to remove cash (there may be fees drawn against the balance of the card for cash withdrawals).

Training: https://lms14.learnshare.com/images/brand/89/JHU-LS/FF/FF-3970341-091222.pdf

Info Sheet: https://www.hopkinsmedicine.org/institutional_review_board/guidelines_policies/guidelines/greenphire_clincard_information_sheet.pdf

Petty Cash:

The study must reach out to JHU’s Office of the Treasurer (AKA “Treasury”) to request creation of a petty cash account with Bank of America. Once created, the study will disperse the funds to the participants and submit monthly replenishment requests to the JH Accounts Payable Shared Service Center (APSSC). See the contact information for Treasury and APSSC below. Once APSSC reviews and posts, the money is directly deposited back into the study’s Bank of America account for further distribution. Please refer to the Petty Cash Policy.

Accounts Payable Shared Services (APSSC): https://jhuprocureprod.service-now.com/
Treasury: 443-997-8122 rcarter@jhu.edu or kbrowne@jhu.edu

Direct Payment from APSSC:

Studies can choose to have their participants set up as vendors via the vendor management portal, PaymentWorks. Once created, the study will submit online payment requests through SAP with all necessary supporting documentation. After the transaction is reviewed and approved by ccounts Payable Shared Services (APSSC), the payment will be issued to the participant via check or electronic funds transfer, per their vendor record setup. See the APSSC Vendor Management page for details regarding PaymentWorks: http://ssc.jhmi.edu/accountspayable/vm/dept/dept_home.html

Gift Cards:

Requests for gift cards in amounts under $200 from retail outlets will be handled in accordance with the Petty Cash Policy.

Note: gift cards normally have an acquisition cost

Anonymous Prepaid Visa Cards >$200: 

Studies will need to coordinate with both Treasury and Accounts Payable Shared Services (APSS) for this option. Studies can choose this option by contacting JHSPH.BSPHSponsored@jhu.edu. Each participant will first need to be set up as a vendor within the Johns Hopkins vendor master portal by sending PaymentWorks enrollment invitations to each of the participants. SSNs should be captured through PaymentWorks, and studies should comply with the Johns Hopkins Personally Identifiable Information Policy in handling participant data.

Accounts Payable Shared Services (APSSC): https://jhuprocureprod.service-now.com/
Treasury: 443-997-8122 rcarter@jhu.edu or kbrowne@jhu.edu

Anonymous Prepaid Visa Cards <$200:

Studies can choose this option by contacting JHSPH.BSPHSponsored@jhu.edu. They must provide the prepaid card application which includes: internal order number for expense booking, number of participants, and amount per card. Treasury will request the cards from Bank of America and provide to the study for disbursement. These cards are not reloadable or cash-accessible and may not be issued in amounts greater than $200. These cards will be replaced by Clincard once this program is fully rolled out.